
Hi, I'm Andrew Flett.
I've spent 25 years at the intersection of design and engineering, taking things from rough idea to live product: open-source tools that ended up needing maintaining, design systems that had to work as much for the people using them as the products they fed into, and digital services for the NHS, the European Commission, Microsoft, Local Government, and ITV.
In practice, that's meant directing technology and product strategy, designing the thing, and writing the code, sometimes in the same week. Less a deliberate career plan, more a restless curiosity about how all the pieces connect.
Some bits and pieces
LCN Messenger
What AI changes about delivering production software in complex and regulated domains

Digital Accelerators
Mentoring non-profits to ship products in 3 months
Privacy Tools
Privacy and data rights: tooling that protects people, not just ticks boxes

EnquiryDesk
Launching a niche SaaS to help Law Centres manage complex triage across calls, emails, and SMS

Action for Children
Launching a Live Chat service for vulnerable families when children's centres closed

Pharmacy2U
A mobile app for the UK's largest online pharmacy

Patient Care
Rethinking how 200+ agents manage patient prescriptions and conversations

Law Centres
A shared digital platform for Law Centres across the UK

Dosi
Using on-device AI to make sense of medication schedules