Andrew Flett
I design and build products for organisations with a social purpose
Design Engineering
Standardising design engineering practice for 15+ products at LloydsDirect
Product
Bespoke tooling to help Law Centres manage complex triage across calls, emails, and SMS
Strategy
Mentoring non-profits to ship products in 3 months
Compliance
GDPR / UK DPA 2018
Retention
active
SAR Export
Erasure
Audit Trail
Retention
Period
2 years
Trigger
inactivity
Mode
auto
Data & Privacy
Bespoke data and privacy compliance tooling that protects people, not just ticks boxes
Experiment
Using on-device AI to make sense of medication schedules
Product
Rethinking how 200+ agents manage patient prescriptions and conversations
Strategy
Launching a Live Chat service for vulnerable families when children's centres closed
Product
A mobile app for the UK's largest online pharmacy
Strategy
A shared digital platform for Law Centres across the UK
Open Source
An open-source editor for ITV News and structured content
eCommerce